This is a review in extreme gratitude to Cole Lara, customer support representative over at Peak Primal Wellness.. Recently, I had a small issue with an order I placed through Shop app. The order was for some running handles for my Versa Climber machine purchase through primal… While there were no issues with billing or shipping, the items came on time, but unfortunately, we’re the wrong handles. I immediately took a picture and sent a video over to primal. Cole was quick to respond and even quicker to solve the issue right there on the spot. He made sure that the right handles were sent out before anything else. Didn’t even mention returning the other handles. He just wanted to make sure that my satisfaction was guaranteed. I’m extremely grateful for the top notch Customer Service I received , while it can be found, It’s extremely rare. I recommend doing business with this company. They’re fantastic. And cool thank you very much, sir. I hope this message reaches your boss. You deserve a raise. In gratitude, dustin Shane owner of Firm Foundation Athletics Springhill, Tennessee