An Important Note on Pricing and Returns:
We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy, transparent
returns. If you're comparing options, we encourage you to review competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure that never
happens to you.
Official Distributor
An Important Note on Pricing and Returns:
We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy,
transparent returns. If you're comparing options, we encourage you to review
competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure
that never happens to you.
Starts at: $1,999.75/mo Learn More
Or
Monthly payments start at: $1,999.75/mo Learn More
Ships in 1-5 days at most
Includes $373.99 in bonuses with your order
The Primal Reset Guide
$24.99Free
Freight Protection, Fully Covered
$349Free
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Over $200
(877) 689-4898
Mon-Fri 9am-5pm (CST)
Guaranteed match
Hassle-free
Two Syner-D mechanisms combine 2D, 3D, and 4D movements along the J-Track Flex-Track for coordinated back and glute massage.
Complete Calf kneading and oscillation, triple foot rollers, and 66-cell compression extend the experience through the lower body.
TrueFit scanning and footrest extension adapt the Imperial Syner-D to the seated user while its dual mechanisms coordinate upper- and lower-back massage.
Imperial Syner-D dimensions, fit range, and massage configuration.
Two synchronized mechanisms use 2D, 3D, and 4D movements across the back and glute region.
The track combines extended L-Track coverage with S-Track stretching from the neck through the glutes.
Calf kneading, oscillation, compression, and triple foot rollers coordinate lower-body massage.
Keep the movement path unobstructed and follow Infinity’s current placement guidance.
Plan the recline path, confirm the body scan, and adjust both Syner-D mechanisms through the touchscreen controls.
Inspect the power cable, tablet response, upholstery, footrest travel, and dual-mechanism movement.
The touchscreen, quick controls, and voice system provide access to the Imperial Syner-D functions.
Confirm the delivery route and final indoor location can accommodate the Imperial Syner-D without contacting walls or furniture.
Place the chair on a stable, level floor and keep its full forward-sliding recline path unobstructed.
Inspect the cable and plug, then verify that the eight-inch touchscreen connects and responds normally.
Check TrueFit extension plus calf and footrest movement before selecting a massage program.
Sit fully back while TrueFit maps body position, then verify the roller locations before continuing.
Run a supported program and stop use if either mechanism, air cells, calf system, or foot rollers sound abnormal.
Infinity Care provides a five-year structural frame warranty, covered replacement parts for three years, and covered parts and labor for one year, subject to current manufacturer terms and exclusions.
Keep the Imperial indoors on a stable surface and inspect its dual mechanisms, tablet, and lower-body sections before use.
Most significant purchases come with a phone tree. Ours comes with a person. When something goes sideways, you contact us. We contact the manufacturer, follow the shipment, and help coordinate the next step. That's what we mean by boutique concierge service.
Our team helps document the missing shipment and coordinate with the appropriate carrier or manufacturer contact.
We help request available shipment updates and follow up with the appropriate fulfillment or carrier contact.
We help organize the available order information and coordinate the next support step with the manufacturer.
Our team helps connect you with the appropriate product, order, or manufacturer-support resource.
We support every order with direct, human assistance.
Call (877) 689-4898The Imperial coordinates two mechanisms along its J-Track Flex-Track, then extends recovery through the calves and soles.
Infinity publishes model pages, owner manuals, assembly guides, remote tutorials, cleaning guidance, warranty registration, and service contact resources for chair owners.
Use the exact model manual for controls and safety guidance.
Follow current model-specific assembly documentation.
Use approved surface-care methods for upholstery and controls.
Contact Infinity support instead of repairing internal components.
Each function below describes an integrated chair control or comfort function.
Heating modules warm the lower back to prepare the lumbar area for massage.
Three shiatsu rollers beneath each foot provide broad total-sole reflexology coverage.
Use the tablet to build, save, and recall a personalized manual massage sequence.
Headrest speakers stream compatible audio to accompany the massage session.
Hands-free voice commands activate supported massage programs without reaching for the tablet.
The chair slides forward while reclining to reduce the required wall space.
Technical operation and adjustment guidance for the Imperial Syner-D.
Use the current official Infinity model page for owner, quick-start, assembly, and controller resources.
Support
Nearly impossible to reach a real person. Endless chatbot loops, auto-replies, and unreturned emails.
Real humans. We answer quickly. Always here, always helpful
Order Processing
Orders often sit for days before being acknowledged. No clear confirmation, updates, or timelines.
Orders are processed immediately. You'll receive confirmation, tracking, and real-time updates within hours.
Shipping
Slow, vague, and unoptimized. Basic carriers, minimal tracking, and delayed delivery windows.
Fast, insured, and fully trackable shipping — optimized for speed and visibility every step of the way.
Pricing
Hidden fees, bait and switch tactics, post purchase price increases.
Our relationships guarantee the lowest prices. Transparent and fair. No surprises at checkout, and no shady
tactics after the sale.
Returns & Warranty
Policies are confusing and designed to frustrate, delay, and deny returns with zero accountability.
Clear, honest, and fast. Our return policy is built to protect your investment, not dodge responsibility.
Support
Frustrating automated responses
Fast, helpful and always supportive
Order Processing
Delays and lack of communication
Instant processing and updates
Shipping
Slow, unreliable and delayed service
Fast, insured, trackable shipping
Pricing
Deceptive pricing practices
Lowest prices, no surprises
Return & Warranty
Frustrating, misleading return policies
Clear, honest return policy
Read their reviews where they can't curate them, Trustpilot, not their own widget; read the one-star reviews and watch how they respond when freight goes sideways. You can see our Trustpilot reviews here
Ask what happens when a unit arrives damaged, you're listening for a person who owns it, not store-blames-manufacturer ping-pong.
Get the delivered price in writing before payment, "freight quoted after purchase" is the oldest move in the category.
Ask for a name, if nobody owns your order, nobody owns your problem.
What comes with every order
Bonus 1
Stop guessing and start sweating with a plan. The Primal Reset Guide lays out your session times, temperatures, and weekly rhythm, plus what to expect through your first 30 sessions. Instant delivery to your inbox after purchase.
Bonus 2
Your large order ships fully insured, so you're covered from our warehouse to your door. If anything arrives damaged, Peak Primal Wellness will work with the carrier and the manufacturer to handle your claim and get a replacement moving. To keep the process smooth, inspect your delivery before signing off and document any damage right away. Most in-stock orders ship within 2-7 business days.
Questions? Call us. Ready? Add to cart. Either way, you're talking to a real person.
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