Infinity IT-8500 Plus Massage Chair

Infinity SKU: 18500101
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$5,999.00
$5,999.00
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An Important Note on Pricing and Returns:

We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy, transparent returns. If you're comparing options, we encourage you to review competitors’ fine print carefully.

We've helped countless customers who had issues elsewhere, and we’re here to make sure that never happens to you.

Starts at: $1,499.75/mo Learn More

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Color: Black
$5,999.00
$5,999.00

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Product Overview

Infinity IT-8500 Plus Massage Chair

Four-Node Back Massage Decompression Stretch Near-Flat S-Track True Inversion
Infinity IT-8500 Plus Massage Chair

Four-node massage with near-flat S-Track recline.

A four-node mechanism travels along the near-flat reclining S-Track and provides kneading, tapping, knocking, Shiatsu, and Sync techniques.

Decompression Stretch, True Inversion, and Waist Twist Therapy coordinate chair movement with configurable massage operation.

Triple Foot Rollers Lumbar Heat Mobile App Control
Product Information

IT-8500 Plus massage technology

Infinity IT-8500 Plus Massage Chair

Massage techniques, controls, and positioning

TrueFit body scanning positions the four-node mechanism for the seated user, while airbag compression and triple foot rollers provide configurable contact beyond the back.

  • Zero Gravity Recline: The reclined position elevates the legs and creates a weightless seating sensation.
  • Lumbar Heat: Heating modules provide warmth around the lower-back area during compatible sessions.
  • Bluetooth Speakers: Integrated speakers connect with compatible Bluetooth audio devices.
  • SootheMe Sound Programs: Onboard nature sounds are selected through the chair controls.
281.6 lb
Chair Weight
300 lb
Maximum User Weight
15 in
Seat Depth
60–76 in
Optimal User Height
Technical Detail

Technical Specifications

Four-node mechanism dimensions, fit range, and chair configuration.

Chair Product Weight
281.6 lb chair weight
Seat Overall Depth
15 inch seat depth
Hip Area Width
18 inch hip width
Shoulder Area Width
22 inch shoulder width
Maximum User Weight
300 lb maximum capacity
Optimal User Height
60–76 inch user range
Chair Upright Width
36 inch chair width
Chair Upright Height
46 inch upright height
Chair Reclined Height
36 inch reclined height
Chair Upright Depth
59 inch upright depth
Chair Reclined Depth
74 inch reclined depth
Massage Mechanism Type
Four-node back massage mechanism
Product Features

How the IT-8500 Plus delivers its massage

Operating FAQ

Decompression Stretch

Stretch Control

Chair movements and massage techniques coordinate to provide a configurable full-body stretching motion.

Four-Node Back Massage

Massage Control

Four massage nodes travel up and down the back while applying one of five documented massage techniques.

Near-Flat S-Track

Track Control

The S-Track follows the back from the neck toward the lower back and reclines to a near-flat position.

Control: The chair controls and iOS or Android app provide documented program and adjustment options.

Use only documented settings and stop operation if the chair or controls appear damaged.
Dimensions & Space Planning

Plan the IT-8500 Plus in upright and reclined positions.

Keep the movement path unobstructed and follow Infinity’s current placement guidance.

36 in
Chair Width
59 in
Upright Depth
74 in
Reclined Depth
300 lb
Maximum Weight
Seat Depth
15 in
Hip Width
18 in
Shoulder Width
22 in
User Height
60–76 in
Controls & Adjustment

Configure the IT-8500 Plus.

Select documented programs, confirm the body scan, and adjust available massage and compression settings through the chair controls.

Before Use

Inspect the power cord, controller, upholstery, moving sections, and surrounding floor area.

Session Controls

The chair controls and supported mobile app provide program selection and documented adjustments.

  • Four-Node Back Massage
  • Near-Flat S-Track
  • Decompression Stretch
  • True Inversion Recline
  • Waist Twist Therapy
  • Mobile App Control
Need operating support?Peak Primal Wellness customer support can help with product questions and current model guidance. (877) 689-4898

Operating Steps

01

Inspect the Chair

Inspect the power cord, controller, upholstery, legrest, and surrounding area before beginning a session. Do not operate the chair if damage or abnormal movement is found.

02

Sit in Position

Sit fully against the backrest with your feet positioned in the footrest. Follow the current Infinity instructions before adjusting the backrest or legrest.

03

Start Body Scan

Begin the documented body-scanning process and remain seated while the chair identifies the appropriate massage position.

04

Choose a Program

Select an automatic or manual massage program using the documented chair controls.

05

Adjust the Session

Use the documented chair controls to adjust available massage intensity, mechanism settings, compression, heat, recline, and target areas.

06

Finish and Power Down

Allow the chair to return to its normal position before standing. Follow the current Infinity instructions when ending the session and turning off the chair.

Warranty & Returns

Infinity residential warranty
and dealer return policy.

Infinity Care provides a five-year structural frame warranty, covered replacement parts for three years, and covered parts and labor for one year, subject to current manufacturer terms and exclusions.

☎ For verified PPW support, call (877) 689-4898 or email info@peakprimalwellness.com.
Return and Exchange Policy
30-day money-back guarantee
10% restocking fee
Dealer is responsible for all return shipping charges
Products must be returned in resellable condition in original packaging or a reasonable approximation, subject to manufacturer discretion
$399 customer removal, disassembly, or repackaging fee when necessary
White Glove and threshold delivery fees are nonrefundable
Extended warranty purchases refunded when chair is returned within 30 days
Refund processed within one week after receipt at manufacturer facility
Customer Experience team guides the return process
Different-model exchanges permitted within 30 days of purchase
Exchanges remain subject to standard return policies and charges
Dealer billed or credited for applicable exchanged-model price differences
Questions about warranty or returns?
Use the verified contact above for current support guidance.
(877) 689-4898
Care & Placement

Protect the chair and its movement path.

Use the chair indoors on a stable surface and follow Infinity’s current operating and cleaning instructions.

1
Choose a stable location
Position the chair indoors on a stable, level surface in accordance with current Infinity placement guidance.
2
Clear the recline path
Keep the backrest, legrest, and all moving chair sections clear of walls, furniture, people, pets, and other obstructions.
3
Inspect power and controls
Check the power cord, plug, controller, and visible connections before operation. Do not use the chair if damage is visible.
4
Keep liquids away
Keep liquids away from the controller, power connections, and other powered chair components.
5
Use authorized service
Have internal mechanical or electrical repairs handled through authorized support; do not open or service internal components yourself.
Note: Never perform internal electrical or mechanical repairs; contact authorized service.
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Concierge support
01

Lost in Transit

Our team helps document the missing shipment and coordinate with the appropriate carrier or manufacturer contact.

02

Shipping Delays

We help request available shipment updates and follow up with the appropriate fulfillment or carrier contact.

03

Manufacturer Defect

We help organize the available order information and coordinate the next support step with the manufacturer.

04

A Question After Purchase

Our team helps connect you with the appropriate product, order, or manufacturer-support resource.

We support every order with direct, human assistance.

Call (877) 689-4898
More About IT-8500 Plus

Product-specific massage functions.

Five massage techniques operate through the four-node mechanism, while the near-flat S-Track supports coordinated stretching and recline functions.

01
Five Massage Techniques
Choose from kneading, tapping, knocking, Shiatsu, and Sync techniques through documented controls.
02
Spinal Stretching Motion
Decompression Stretch coordinates chair movement and massage techniques for configurable stretching.
03
Full-Sole Roller Coverage
Triple shiatsu rollers under each foot provide broad sole contact during supported programs.
Operating Note: Use only current Infinity instructions and documented controls.
Infinity IT-8500 Plus Massage Chair
Four-Node Massage
Near-Flat S-Track
Decompression Stretch
True Inversion
Infinity IT-8500 Plus Massage Chair
About Infinity

Infinity product support. Documented owner resources.

Infinity publishes model pages, owner manuals, assembly guides, remote tutorials, cleaning guidance, warranty registration, and service contact resources for chair owners.

01

Owner Manuals

Use the exact model manual for controls and safety guidance.

02

Assembly Guides

Follow current model-specific assembly documentation.

03

Cleaning Guidance

Use approved surface-care methods for upholstery and controls.

04

Authorized Service

Contact Infinity support instead of repairing internal components.

Additional Features

More IT-8500 Plus controls and comfort functions.

Each function below describes an integrated chair control or comfort function.

Heat Icon

Lumbar Heat

Lower-back heating modules provide warmth during compatible sessions.

Roller Icon

Triple Foot Rollers

Three shiatsu rollers per foot provide broad sole coverage.

App Icon

Mobile App Control

The supported iOS and Android app provides chair-control functionality.

Bluetooth Icon

Bluetooth Speakers

Integrated speakers connect with compatible Bluetooth audio devices.

Audio Icon

SootheMe Sound Therapy

Onboard nature sounds are selected through the chair controls.

Recline Icon

Zero Gravity Recline

The reclined position elevates the legs and creates a weightless seating sensation.

Frequently Asked Questions

Frequently Asked Questions

Technical operation, adjustment, placement, cleaning, and inspection guidance for the IT-8500 Plus.

Four massage nodes travel up and down the back while applying kneading, tapping, knocking, Shiatsu, or Sync techniques.
The near-flat reclining S-Track follows the back from the neck toward the lower back while guiding the massage mechanism.
Select the documented stretch function through the chair controls. Follow the current Infinity operating instructions for the exact adjustment sequence.
Use the documented recline controls to select the supported beyond-horizontal position. Follow the current Infinity operating instructions for the exact adjustment sequence.
The chair coordinates controlled waist movement with supported massage operation during the documented program.
Use the chair controls or supported app for available intensity settings. Follow the current Infinity operating instructions for the exact adjustment sequence.
Select lumbar heat through the documented controls during a compatible session.
Use Infinity’s current iOS or Android app instructions to pair a compatible device and access supported chair controls.
Place the chair indoors on a stable, level surface with its movement path unobstructed. Follow current Infinity placement instructions; do not assume an undocumented wall clearance.
Check the power cord, controller, upholstery, moving sections, and surrounding area for visible damage or obstructions. Stop use and contact authorized support if anything appears abnormal.
Documentation

Manuals & Resources

Use the current official Infinity model page for owner, quick-start, assembly, and controller resources.

User Manual
Infinity · Owner Documentation
Quick Start Guide
Infinity · Setup Guide
Spec Sheet
Infinity · IT-8500 Specifications

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