Kyota Genki M380 Massage Chair

Kyota SKU: 10138015
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Regular price $7,499.00
Sale price $7,499.00 Regular price
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Color: Black
Regular price $7,499.00
Sale price $7,499.00 Regular price

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Product Overview

Kyota Genki M380 Massage Chair

12 Auto Programs 3 MyMassage Memories Four-Node Massage Zero Gravity
Kyota Genki M380 Massage Chair

Custom memory programs and four-node massage.

Three memory positions store custom massage creations for later recall. The automatic menu provides 12 choreographed sessions for different regions and session goals.

The chair scans the seated user to align its traveling back mechanism. Heating modules in the chair back provide selectable warmth.

Voice Control Triple Foot Rollers Zero Wall Fit
Product Information

Genki M380 massage technology

Kyota Genki M380 Massage Chair

Controls, coverage, and positioning

The 360-degree four-node robot performs five techniques in a sweeping figure-eight motion. The chair raises the feet and reclines into a weightless seating position.

  • Lumbar Heat: Heating modules in the chair back provide selectable warmth.
  • Triple Foot Rollers: Three shiatsu rollers per foot work with air compression.
  • Calf Oscillation: Kneading and oscillating movement combines with calf air cells.
  • Voice Command Control: Supported chair and massage functions respond to listed voice commands.
255 lb
Chair Weight
300 lb
Maximum User Weight
17.5 in
Seat Depth
58–74 in
Optimal User Height
Technical Detail

Technical Specifications

Four-node dimensions, fit range, and chair configuration.

Chair Product Weight
255 lb chair weight
Seat Overall Depth
17.5 inch seat depth
Hip Area Width
20.25 inch hip width
Shoulder Area Width
22 inch shoulder width
Maximum User Weight
300 lb maximum capacity
Optimal User Height
58–74 inch user range
Chair Upright Width
31 inch chair width
Chair Upright Height
46 inch upright height
Chair Reclined Height
40.00 inch reclined height
Chair Upright Depth
57.00 inch upright depth
Chair Reclined Depth
74.00 inch reclined depth
Massage Mechanism Type
Four-node massage roller mechanism
Product Features

How the Genki M380 delivers its massage

Operating FAQ

MyMassage Program Memory

Remote Control

Three memory positions store custom massage creations for later recall.

Twelve Automatic Programs

Massage Control

The automatic menu provides 12 choreographed sessions for different regions and session goals.

Body-Scanning Adjustment

Scanning Control

The chair scans the seated user to align its traveling back mechanism.

Control: Calf oscillation, air compression, and triple foot rollers address the lower legs and soles.

Use only documented settings and stop operation if the chair or controls appear damaged.
Dimensions & Space Planning

Plan the Genki M380 in upright and reclined positions.

Keep the movement path unobstructed and follow Kyota’s current placement guidance.

31 in
Chair Width
57.00 in
Upright Depth
74.00 in
Reclined Depth
300 lb
Maximum Weight
Seat Depth
17.5 in
Hip Width
20.25 in
Shoulder Width
22 in
User Height
58–74 in
Controls & Adjustment

Configure the Genki M380.

Select documented programs, confirm the body scan, and adjust available massage and compression settings through the chair controls.

Before Use

Inspect the power cord, controller, upholstery, moving sections, and surrounding floor area.

Session Controls

Calf oscillation, air compression, and triple foot rollers address the lower legs and soles.

  • MyMassage Program Memory
  • Twelve Automatic Programs
  • Body-Scanning Adjustment
  • Four-Node Mechanism
  • Zero Gravity Recline
  • Lower-Body Massage
Need operating support? Peak Primal Wellness customer support can help with product questions and current model guidance. (877) 689-4898

Operating Steps

01

Inspect the Chair

Inspect the power cord, controller, upholstery, legrest, and surrounding area before beginning a session. Do not operate the chair if damage or abnormal movement is found.

02

Sit in Position

Sit fully against the backrest with your feet positioned in the footrest. Follow the current Kyota instructions before adjusting the backrest or legrest.

03

Start Body Scan

Begin the documented body-scanning process and remain seated while the chair identifies the appropriate massage position.

04

Choose a Program

Select an automatic, manual, or saved MyMassage program using the documented controller or voice controls.

05

Adjust the Session

Use the documented controls to adjust available massage techniques, compression, heat, recline, and target areas.

06

Finish and Power Down

Allow the chair to return to its normal position before standing. Follow the current Kyota instructions when ending the session and turning off the chair.

Warranty & Returns

Kyota residential warranty
and dealer return policy.

The Kyota Promise provides a four-year structural framework warranty, covered replacement parts for two years, and complete-care covered parts and labor for one year, subject to current manufacturer terms and exclusions.

For verified PPW support, call (877) 689-4898 or email info@peakprimalwellness.com.
Return and Exchange Policy
30-day money-back guarantee
10% restocking fee
Dealer is responsible for all return shipping charges
Products must be returned in resellable condition in original packaging or a reasonable approximation, subject to manufacturer discretion
$399 customer removal, disassembly, or repackaging fee when necessary
White Glove and threshold delivery fees are nonrefundable
Extended warranty purchases refunded when chair is returned within 30 days
Refund processed within one week after receipt at manufacturer facility
Customer Experience team guides the return process
Different-model exchanges permitted within 30 days of purchase
Exchanges remain subject to standard return policies and charges
Dealer billed or credited for applicable exchanged-model price differences
Questions about warranty or returns?
Use the verified contact above for current support guidance.
(877) 689-4898
Care & Placement

Protect the chair and its movement path.

Use the chair indoors on a stable surface and follow Kyota’s current operating and cleaning instructions.

1
Choose a stable location
Position the chair indoors on a stable, level surface in accordance with current Kyota placement guidance.
2
Clear the recline path
Keep the backrest, legrest, and all moving chair sections clear of walls, furniture, people, pets, and other obstructions.
3
Inspect power and controls
Check the power cord, plug, controller, and visible connections before operation. Do not use the chair if damage is visible.
4
Keep liquids away
Keep liquids away from the controller, power connections, and other powered chair components.
5
Use authorized service
Have internal mechanical or electrical repairs handled through authorized support; do not open or service internal components yourself.
Note: Never perform internal electrical or mechanical repairs; contact authorized service.
Peak Protection Concierge™

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Concierge support
01

Lost in Transit

Our team helps document the missing shipment and coordinate with the appropriate carrier or manufacturer contact.

02

Shipping Delays

We help request available shipment updates and follow up with the appropriate fulfillment or carrier contact.

03

Manufacturer Defect

We help organize the available order information and coordinate the next support step with the manufacturer.

04

A Question After Purchase

Our team helps connect you with the appropriate product, order, or manufacturer-support resource.

We support every order with direct, human assistance.

Call (877) 689-4898
More About Genki M380

Product-specific massage functions.

Three memory positions store custom massage creations for later recall. Heating modules in the chair back provide selectable warmth.

01
Four-Node Mechanism
The 360-degree four-node robot performs five techniques in a sweeping figure-eight motion.
02
Zero Gravity Recline
The chair raises the feet and reclines into a weightless seating position.
03
Lower-Body Massage
Calf oscillation, air compression, and triple foot rollers address the lower legs and soles.
Operating Note: Use only current Kyota instructions and documented controls.
Kyota Genki M380 Massage Chair
MyMassage Program Memory
Twelve Automatic Programs
Body-Scanning Adjustment
Four-Node Mechanism
Kyota Massage Chairs
About Kyota

Kyota product support. Documented owner resources.

Kyota publishes model pages, owner manuals, assembly guides, remote tutorials, cleaning guidance, warranty registration, and service contact resources for chair owners.

01

Owner Manuals

Use the exact model manual for controls and safety guidance.

02

Assembly Guides

Follow current model-specific assembly documentation.

03

Cleaning Guidance

Use approved surface-care methods for upholstery and controls.

04

Authorized Service

Contact Kyota support instead of repairing internal components.

Additional Features

More Genki M380 controls and comfort functions.

Each function below describes an integrated chair control or comfort function.

Heat Icon

Lumbar Heat

Heating modules in the chair back provide selectable warmth.

Roller Icon

Triple Foot Rollers

Three shiatsu rollers per foot work with air compression.

Calf Icon

Calf Oscillation

Kneading and oscillating movement combines with calf air cells.

Voice Icon

Voice Command Control

Supported chair and massage functions respond to listed voice commands.

Bluetooth Icon

Bluetooth Speakers

Intersound Bluetooth speakers play audio from a paired device.

Zero Icon

Zero Wall Fit

Forward-sliding recline requires two inches of clearance behind the chair.

Frequently Asked Questions

Frequently Asked Questions

Technical operation, adjustment, placement, cleaning, and inspection guidance for the Genki M380.

Three memory positions store custom massage creations for later recall.
The automatic menu provides 12 choreographed sessions for different regions and session goals.
Use the chair’s documented controller settings for supported intensity levels. Follow the current Kyota operating instructions for the exact adjustment sequence.
Remain seated normally while the chair maps relevant body points. Follow the current Kyota operating instructions before confirming or correcting the scan.
Kneading and oscillating movement combines with calf air cells.
Heating modules in the chair back provide selectable warmth.
Forward-sliding recline requires two inches of clearance behind the chair.
Place the chair indoors on a stable, level surface with its movement path unobstructed. Follow current Kyota placement instructions; do not assume an undocumented wall clearance.
Disconnect power before cleaning and use only methods approved in current Kyota cleaning guidance. Do not saturate upholstery, controls, or electrical areas.
Check the power cord, controller, upholstery, moving sections, and surrounding area for visible damage or obstructions. Stop use and contact authorized support if anything appears abnormal.
Documentation

Manuals & Resources

Use the current official Kyota model page for owner, quick-start, assembly, and controller resources.

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