We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy, transparent
returns. If you're comparing options, we encourage you to review competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure that never
happens to you.
Official Distributor
Regular price
$9,799.00
Sale price
$9,799.00
Regular price
Unit price/ per
An Important Note on Pricing and Returns:
We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy,
transparent returns. If you're comparing options, we encourage you to review
competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure
that never happens to you.
The chair rocks forward and backward in a steady metronome-based movement. A full-color menu-driven remote
presents chair functions beyond a static control panel.
The mechanism varies vertical, lateral, depth, and movement speed across the back and glutes. Three
shiatsu rollers per foot provide broad sole coverage.
Voice ControlApp FunctionalityTriple Foot Rollers
Product Information
Kansha M878 massage technology
Kyota Kansha M878 4D Massage Chair
Advanced enough for relief. Effortless enough for everyday recovery.
Most massage chairs make full-body relief feel complicated. The Kyota Kansha M878 doesn’t. Its advanced 4D
mechanism recreates the movements of human hands across the back and glutes, while Intelligent Voice
Command lets you activate massage programs without reaching for the remote. With only two inches of rear
clearance required, it delivers premium relaxation without overwhelming your room.
Advanced 4D mechanism provides human-like back and glute massage
Complete Calf™ kneading, oscillation, and adjustable air compression
The chair rocks forward and backward in a steady metronome-based movement.
Color Menu Control
Remote Control
A full-color menu-driven remote presents chair functions beyond a static control panel.
Four-Dimensional Massage
Massage Control
The mechanism varies vertical, lateral, depth, and movement speed across the back and glutes.
Control: The chair identifies user size and shape to place the massage mechanism.
Use only documented settings and stop operation if the chair or controls appear damaged.
Dimensions & Space Planning
Plan the Kansha M878 in upright and reclined positions.
Keep the movement path unobstructed and follow Kyota’s current placement guidance.
35 in
Chair Width
66.00 in
Upright Depth
80.00 in
Reclined Depth
300 lb
Maximum Weight
Seat Depth
17 in
Hip Width
20 in
Shoulder Width
23 in
User Height
64–81 in
Controls & Adjustment
Configure the Kansha M878.
Select documented programs, confirm the body scan, and adjust available massage and compression settings
through the chair controls.
Before Use
Inspect the power cord, controller, upholstery, moving sections, and surrounding floor area.
Session Controls
The chair identifies user size and shape to place the massage mechanism.
Metronome Rocking Motion
Color Menu Control
Four-Dimensional Massage
Body Compression Coverage
Zero Gravity Positioning
TrueFit Body Scanning
Need operating support?Peak Primal Wellness customer support can help with product questions and current model guidance.(877) 689-4898
Operating Steps
01
Inspect the Chair
Inspect the power cord, controller, upholstery, legrest, and surrounding area before beginning a
session. Do not operate the chair if damage or abnormal movement is found.
02
Sit in Position
Sit fully against the backrest with your feet positioned in the footrest. Follow the current Kyota
instructions before adjusting the backrest or legrest.
03
Start Body Scan
Begin the documented body-scanning process and remain seated while the chair identifies the
appropriate massage position.
04
Choose a Program
Select a massage program using the color remote, documented voice controls, or supported mobile app.
05
Adjust the Session
Use the documented controls to adjust available 4D massage, compression, heat, rocking, recline, and
target areas.
06
Finish and Power Down
Allow the chair to return to its normal position before standing. Follow the current Kyota
instructions when ending the session and turning off the chair.
Warranty & Returns
Kyota residential warranty and dealer return policy.
The Kyota Promise provides a four-year structural framework warranty, covered replacement parts for two
years, and complete-care covered parts and labor for one year, subject to current manufacturer terms and
exclusions.
☎ For verified PPW support, call (877) 689-4898 or email info@peakprimalwellness.com.
Return and Exchange Policy
30-day money-back guarantee
10% restocking fee
Dealer is responsible for all return shipping charges
Products must be returned in resellable condition in original packaging or a reasonable approximation,
subject to manufacturer discretion
$399 customer removal, disassembly, or repackaging fee when necessary
White Glove and threshold delivery fees are nonrefundable
Extended warranty purchases refunded when chair is returned within 30 days
Refund processed within one week after receipt at manufacturer facility
Customer Experience team guides the return process
Different-model exchanges permitted within 30 days of purchase
Exchanges remain subject to standard return policies and charges
Dealer billed or credited for applicable exchanged-model price differences
Questions about warranty or returns?
Use the verified contact above for current support guidance.
Use the chair indoors on a stable surface and follow Kyota’s current operating and cleaning instructions.
1
Choose a stable location
Position the chair indoors on a stable, level surface in accordance with current Kyota placement guidance.
2
Clear the recline path
Keep the backrest, legrest, and all moving chair sections clear of walls, furniture, people, pets, and
other obstructions.
3
Inspect power and controls
Check the power cord, plug, controller, and visible connections before operation. Do not use the chair if
damage is visible.
4
Keep liquids away
Keep liquids away from the controller, power connections, and other powered chair components.
5
Use authorized service
Have internal mechanical or electrical repairs handled through authorized support; do not open or service
internal components yourself.
Note: Never perform internal electrical or mechanical repairs; contact authorized service.
Peak Protection Concierge™
Good luck getting Costco on the phone.
Most significant purchases come with a phone tree. Ours comes with a person. When something goes
sideways, you contact us. We contact the manufacturer, follow the shipment, and help coordinate the
next step. That's what we mean by boutique concierge service.
01
Lost in Transit
Our team helps document the missing shipment and coordinate with the appropriate carrier or manufacturer
contact.
02
Shipping Delays
We help request available shipment updates and follow up with the appropriate fulfillment or carrier
contact.
03
Manufacturer Defect
We help organize the available order information and coordinate the next support step with the
manufacturer.
04
A Question After Purchase
Our team helps connect you with the appropriate product, order, or manufacturer-support resource.
We support every order with direct, human assistance.
Kyota publishes model pages, owner manuals, assembly guides, remote tutorials, cleaning guidance, warranty
registration, and service contact resources for chair owners.
01
Owner Manuals
Use the exact model manual for controls and safety guidance.
02
Assembly Guides
Follow current model-specific assembly documentation.
03
Cleaning Guidance
Use approved surface-care methods for upholstery and controls.
04
Authorized Service
Contact Kyota support instead of repairing internal components.
Additional Features
More Kansha M878 controls and comfort functions.
Each function below describes an integrated chair control or comfort function.
Triple Foot Rollers
Three shiatsu rollers per foot provide broad sole coverage.
Complete Calf Massage
Rear kneading, side oscillation, and air compression work around each lower leg.
Lumbar Heat
Lower-back heating modules provide selectable warmth.
Voice Command Control
Supported massage programs can be activated through the intelligent voice system.
Mobile App Control
Official Apple and Android functionality provides another way to operate the chair.
Zero Wall Fit
The chair moves forward during recline and requires two inches behind the backrest.
Frequently Asked Questions
Frequently Asked Questions
Technical operation, adjustment, placement, cleaning, and inspection guidance for the Kansha M878.
The chair rocks forward and backward in a steady metronome-based movement.
A full-color menu-driven remote presents chair functions beyond a static control panel.
Use the chair’s documented controller settings for supported intensity levels. Follow the current Kyota
operating instructions for the exact adjustment sequence.
Remain seated normally while the chair maps relevant body points. Follow the current Kyota operating
instructions before confirming or correcting the scan.
Rear kneading, side oscillation, and air compression work around each lower leg.
Lower-back heating modules provide selectable warmth.
The chair moves forward during recline and requires two inches behind the backrest.
Place the chair indoors on a stable, level surface with its movement path unobstructed. Follow current
Kyota placement instructions; do not assume an undocumented wall clearance.
Disconnect power before cleaning and use only methods approved in current Kyota cleaning guidance. Do
not saturate upholstery, controls, or electrical areas.
Check the power cord, controller, upholstery, moving sections, and surrounding area for visible damage
or obstructions. Stop use and contact authorized support if anything appears abnormal.
Documentation
Manuals & Resources
Use the current official Kyota model page for owner, quick-start, assembly, and controller resources.
Nearly impossible to reach a real person. Endless chatbot loops, auto-replies, and unreturned emails.
Real humans. We answer quickly. Always here, always helpful
Order Processing
Orders often sit for days before being acknowledged. No clear confirmation, updates, or timelines.
Orders are processed immediately. You'll receive confirmation, tracking, and real-time updates within hours.
Shipping
Slow, vague, and unoptimized. Basic carriers, minimal tracking, and delayed delivery windows.
Fast, insured, and fully trackable shipping — optimized for speed and visibility every step of the way.
Pricing
Hidden fees, bait and switch tactics, post purchase price increases.
Our relationships guarantee the lowest prices. Transparent and fair. No surprises at checkout, and no shady
tactics after the sale.
Returns & Warranty
Policies are confusing and designed to frustrate, delay, and deny returns with zero accountability.
Clear, honest, and fast. Our return policy is built to protect your investment, not dodge responsibility.
Support
Frustrating automated responses
Fast, helpful and always supportive
Order Processing
Delays and lack of communication
Instant processing and updates
Shipping
Slow, unreliable and delayed service
Fast, insured, trackable shipping
Pricing
Deceptive pricing practices
Lowest prices, no surprises
Return & Warranty
Frustrating, misleading return policies
Clear, honest return policy
Before you spend alot of money with anybody
Vet Them. Us included
1
Read Independent Reviews
Read their reviews where they can't curate them, Trustpilot, not their own widget; read the one-star reviews
and watch how they respond when freight goes sideways. You can see our Trustpilot reviews
here
2
Ask About Damage Claims
Ask what happens when a unit arrives damaged, you're listening for a person who owns it, not
store-blames-manufacturer ping-pong.
3
Confirm Delivered Pricing
Get the delivered price in writing before payment, "freight quoted after purchase" is the oldest move in the
category.
4
Get a Contact Name
Ask for a name, if nobody owns your order, nobody owns your problem.
What comes with every order
Free bonuses included with your Peak Primal Wellness order
$373.99free today
Bonus 1
The Primal Reset Guide
Stop guessing and start your wellness journey with a plan. The Primal Reset Guide gives you a clear framework
for building consistent routines, understanding your sessions, and staying on track as you progress. Instant
delivery to your inbox after purchase.
$24.99Included
Bonus 2
Freight Protection, Fully Covered
Your large order ships fully insured, so you're covered from our warehouse to your door. If something goes
wrong, you don't have to spend hours on the phone with FedEx or the manufacturer. Our Shipping Concierge
Service handles the calls, claims, and coordination for you, using our established relationships to get
solutions moving faster. Inspect your delivery before signing off and document any damage right away.