An Important Note on Pricing and Returns:
We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy, transparent
returns. If you're comparing options, we encourage you to review competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure that never
happens to you.
Official Distributor
An Important Note on Pricing and Returns:
We believe in upfront pricing and fair policies—no hidden fees, no surprises, and easy,
transparent returns. If you're comparing options, we encourage you to review
competitors’ fine print carefully.
We've helped countless customers who had issues elsewhere, and we’re here to make sure
that never happens to you.
Starts at: $1,330.00/mo Learn More
Or
Monthly payments start at: $1,330.00/mo Learn More
Ships in 1-5 days at most
Includes $373.99 in bonuses with your order
The Primal Reset Guide
$24.99Free
Freight Protection, Fully Covered
$349Free
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Over $200
(877) 689-4898
Mon-Fri 9am-5pm (CST)
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Hassle-free
The Mr. Steam eSeries 24kW Steam Bath Generator (MX5E) is designed for home and spa steam rooms up to 822 adjusted cubic feet (ACF). Built with surgical-quality stainless steel, it ensures durability and efficient performance. Key features include a full-port drain valve, ASME safety valve, electronic water-level control, and LED diagnostics. Compact and discreet, it can be installed up to 60 feet away.
Compatible with accessories like ChromaTherapy, AromaTherapy, and the SteamLinx app, the modular design allows easy customization. Available in 208V and 240V, the MX5E requires a control package for operation. Adding the AutoFlush system is recommended to prevent mineral build-up and maintain performance.
The Mr. Steam MX5E 24kW Steam Generator features a stainless steel tank, industrial-grade heating element, electronic water-level control, diagnostic LED displays, MiniDIN connections, Auto Drain option, ASME safety valve, low-voltage circuits, and UL/CUL/NOM/CE certification.
The Mr. Steam eSeries 24kW Steam Bath Generator at 240V features advanced water solenoid technology for
precise steam control, integrated diagnostic LED displays for easy troubleshooting, and modular
plug-and-play compatibility for additional steam accessories like AromaTherapy and ChromaTherapy.
It also includes the optional AutoFlush Drain System to ensure optimal performance.
Displays easy-to-read diagnostics with color-coded LEDs for quick identification of system conditions and maintenance needs.
Built with high-quality stainless steel for long-lasting strength, corrosion resistance, and reliable performance.
The Auto Drain system automatically flushes the unit after each use, preventing sediment buildup and ensuring optimal performance.
MiniDIN control connections offer easy setup, providing reliable, seamless communication between components for optimal performance.
Since 1917, MrSteam has led steam innovation, evolving from crafting the first electric steam iron to creating advanced steam shower systems.
Family-owned and eco-conscious, we prioritize wellness, relationships, and innovation.
Trusted worldwide, our U.S.-made products deliver luxury and quality, backed by unmatched expertise and the industry’s best warranty.
Choose Peak Primal Wellness for a personalized, community-driven approach to health. We prioritize your well-being with high-quality products, tailored solutions, and 24/7 support.
As a family-owned business, we build lasting relationships, offering authentic, effective solutions to help you achieve your wellness goals.
Join our thriving community and embark on a journey toward optimal health with passionate professionals who genuinely care. At Peak Primal Wellness, you're not just a customer—you're family.
Support
Nearly impossible to reach a real person. Endless chatbot loops, auto-replies, and unreturned emails.
Real humans. We answer quickly. Always here, always helpful
Order Processing
Orders often sit for days before being acknowledged. No clear confirmation, updates, or timelines.
Orders are processed immediately. You'll receive confirmation, tracking, and real-time updates within hours.
Shipping
Slow, vague, and unoptimized. Basic carriers, minimal tracking, and delayed delivery windows.
Fast, insured, and fully trackable shipping — optimized for speed and visibility every step of the way.
Pricing
Hidden fees, bait and switch tactics, post purchase price increases.
Our relationships guarantee the lowest prices. Transparent and fair. No surprises at checkout, and no shady
tactics after the sale.
Returns & Warranty
Policies are confusing and designed to frustrate, delay, and deny returns with zero accountability.
Clear, honest, and fast. Our return policy is built to protect your investment, not dodge responsibility.
Support
Frustrating automated responses
Fast, helpful and always supportive
Order Processing
Delays and lack of communication
Instant processing and updates
Shipping
Slow, unreliable and delayed service
Fast, insured, trackable shipping
Pricing
Deceptive pricing practices
Lowest prices, no surprises
Return & Warranty
Frustrating, misleading return policies
Clear, honest return policy
Read their reviews where they can't curate them, Trustpilot, not their own widget; read the one-star reviews and watch how they respond when freight goes sideways. You can see our Trustpilot reviews here
Ask what happens when a unit arrives damaged, you're listening for a person who owns it, not store-blames-manufacturer ping-pong.
Get the delivered price in writing before payment, "freight quoted after purchase" is the oldest move in the category.
Ask for a name, if nobody owns your order, nobody owns your problem.
What comes with every order
Bonus 1
Stop guessing and start sweating with a plan. The Primal Reset Guide lays out your session times, temperatures, and weekly rhythm, plus what to expect through your first 30 sessions. Instant delivery to your inbox after purchase.
Bonus 2
Your large order ships fully insured, so you're covered from our warehouse to your door. If anything arrives damaged, Peak Primal Wellness will work with the carrier and the manufacturer to handle your claim and get a replacement moving. To keep the process smooth, inspect your delivery before signing off and document any damage right away. Most in-stock orders ship within 2-7 business days.
| Brand | Mr. Steam |
| SKU | MX5EC1 |
| Model | Mr. Steam eSeries 24kW Steam Bath Generator at 240V |
| Maximum Adjusted Cubic Feet | 822 |
| Kilowatt Rating (KW) | 24 KW |
| Shipping Weight (Lbs.) | 67 lbs |
| Water Supply Connection | 3/8" NPT |
| Generator Steam Line Connection | 1/2" NPT |
| Steam Head Connection | 1/2" NPT |
| Drain Connection | 1/4" NPT |
| Construction Material | Stainless Steel |
| Safety Relief Valve Connection | 3/4" NPT |
| Safety Relief Valve PSIG | 15 PSIG |
| Generator Control Connection | 8-Pin Mini-DIN Connector |
| Generator Control Cable | 30', 8 Conductor, 24 AWG, Shielded Cable |
| Dimensions(W x H x D) | 27-5/8" x 20-3/4" x 7-7/8" |
| Control "Rough In" Cut Out | 1" |
Bathing Brands accepts returns of new, uninstalled items within 30 days of purchase. Contact us
promptly for a Return Authorization Number. For shipping damage, include photos and note if damage was
recorded upon delivery. Bathing Brands covers return shipping for damages or errors. For
change-of-mind returns, restocking fees are case-by-case, and customers cover shipping both ways. We
recommend insured shipping via the original method (Ground or LTL). Once returned, items are
inspected, and if damaged, you’ll be notified to file a claim with your shipper. Refunds are processed
after inspection. Custom or special-order items are non-returnable.
To request a return or refund, customers can use our contact form, email
(info@peakprimalwellness.com) , or phone
- (877) 689-4898. Once the product is inspected and confirmed to be in brand new condition, we will initiate the
refund, which typically takes 5-7 business days to post back to the original payment method. Refunds
can be applied via the customer’s preferred method, including card or bank transfer. Shipping
instructions and the return address will be provided upon contacting customer service. Please include
photos if the product arrives damaged.
Click here
to view our complete return policy for more details.
Customers may contact us by phone or email anytime to inquire about the status of their order. While we may not always have a tracking link available before the order ships, we are happy to check its current status for you. If an item is never received, please contact us immediately. We will promptly file a claim on your behalf and ship a replacement to ensure you receive your product as soon as possible. Click here to view our complete Shipping policy for more details.
The MX5E is ideal for steam rooms sized between 679 and 822 adjusted cubic feet.
The generator is available in 240V and 208V single-phase configurations.
The tank is constructed from surgical-quality stainless steel for durability and corrosion resistance.
The Auto Drain system automatically drains the tank after each use to prevent mineral build-up.
Yes, it is UL/CUL/NOM/CE listed for safety and compliance.
It features an industrial-grade, serviceable heating element for reliable performance.
The generator is compact, about the size of a briefcase, for easy installation.
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